User notification optimization
Sending a notification is another major task for IT-ITeS companies. This is a standard process that is based on predefined rules and mostly structured information. IT-ITeS companies have huge piles of customer information. Analytics systems can put this information to good use and provide actionable insights.
Massive customer data can be segregated based on different parameters. This information can be used to choose the right set of customers for a particular kind of notification and alert. Also, the executives get to know the right time and method to approach the customers that increase their service quality.
Notifications can be sent through emails, SMS, WhatsApp alerts, etc. Analytics helps the support team to know the right platform to reach out to the customers and offer them support in the language that they are comfortable with. This takes service quality one notch up.
Why Glorious Insight ?
We help you increase your productivity
Our experts create customized solutions that bring agility to your processes and manage risks efficiently while freeing you and your expenses for innovation.
We deliver end-to-end IT/ITeS services
Glorious Insight delivers end-to-end solutions that help you streamline your processes with exclusive support for security, IT, and risk management services.
We are backed with rich domain knowledge
Our teams have gathered a rich experience and deep understanding of the domain over the years that help us deliver quality solutions that meet industry standards.